CONTACT US

Please use the email form below to contact us. We value your privacy and your details including your email address. Your information will not be shared with any 3rd party websites or marketing agents.

Our email support admin officers are available 7 days a week, from 3pm to 12midnight. As email traffic may vary from day-to-day, kindly allow 2 to 3 hours for a reply. Appreciate your kind and sincere understanding.

All times are GMT+0800 Hong Kong, Macau & China time.

Alternatively, you may use our direct email address below to contact us:

If you require information on other types of payments that we accept, kindly email us with the following details:
Name, Country of Residence, Mobile/Contact Number, Currency

All tips from SureWinTips are sent original and direct from China using our China SMS Broadcast Number above. Please do not accept any SureWinTips if not sent from the SMS Broadcast Number above.

Kindly refrain from sending any SMS of any kind to our SMS Broadcast Number. We do not provide any SMS support for members and visitors, therefore you will not receive any SMS reply. For all enquiries, kindly email us.